Terms and Conditions

These terms are provided for customer information and are not legal advice. Final wording should be approved by Cup of Life.

Using the website

Customers must provide accurate account, contact, delivery, and payment information when using the website or placing an order.

Product information

We aim to keep product descriptions, prices, and availability accurate. If an error affects an order, Cup of Life will contact the customer before continuing.

Orders and payment

Orders are subject to stock availability and payment confirmation. PayFast orders are confirmed only after a verified payment notification is received.

Delivery and collection

Customers may choose collection where available or delivery where a delivery option can be quoted. Delivery times are estimates and may be affected by courier delays or incomplete delivery details.

Refunds and returns

Refund and return requests are handled according to the Refund and Returns Policy. Approved refunds may be full or partial depending on the circumstances.

Contact

For questions about these terms, contact info@cupoflife.co.za or +27 11 383 8900.